Support Center

Getting started is easy! Download the app, create an account, and follow our 8-step journey:

1. Update your profile with basic information
2. Take the retirement assessment
3. Run the retirement calculator
4. Track your progress
5. Follow the wealth roadmap
6. Use smart moves for actionable strategies
7. Explore FIRE planning options
8. Visit our website for additional resources

RetireRoot offers both free and premium features. Basic features like the retirement assessment and calculator are free. Premium features like advanced wealth roadmap, smart moves, and FIRE planning are available through a subscription.

Yes, we take security seriously. All data is encrypted in transit and at rest. We use industry-standard security measures and never sell your personal information. See our Privacy Policy for more details.

No, RetireRoot provides educational and informational content only. We do not provide personalized financial, legal, or tax advice. Always consult your financial or investment professional before making investment decisions.

You can cancel your subscription through your device's app store settings:

• iOS: Settings > Apple ID > Subscriptions > RetireRoot
• Android: Google Play Store > Account > Subscriptions > RetireRoot

For assistance, contact our billing support team.

RetireRoot is available for:

• iOS devices (iPhone and iPad) running iOS 13.0 or later
• Android devices running Android 8.0 (API level 26) or later

The app is optimized for both phones and tablets.

Absolutely! RetireRoot is designed to work without requiring you to link any bank accounts or financial institutions. You simply input your financial information manually, giving you full control over your data.

We recommend updating your financial information quarterly or whenever you experience significant changes in your financial situation, such as salary changes, major purchases, or investment adjustments.

FIRE stands for Financial Independence, Retire Early. RetireRoot helps you explore different FIRE strategies including Classic FIRE, Lean FIRE, Fat FIRE, Coast FIRE, Barista FIRE, and Semi-FIRE. Our tools help you calculate your FIRE number and create a plan to achieve financial independence.

RetireRoot uses Google AdMob to display advertisements. If you're experiencing issues with ads, you can:

• Check your internet connection
• Update the app to the latest version
• Restart the app
• Contact our support team if problems persist

Premium subscribers see fewer ads.